We visualise your game data results through our user-friendly dashboards.

For each new dashboard Serious Games Asia starts by establishing the game objectives with a very clear expected outcome. In so doing, we would then be able to define who the target users of our dashboards will be and what they want to get out of the dashboard. The possible users could be divided into five different roles:

1. The Client: The client usually refers to the organisation, the one paying for the service, who would need to have a deep insight in how the game, as a tool, could help in reaching the objectives of the organisation. It is important to be able to present how the game data is able to identify and support learner retention and understanding of a specific topic.

2. The Subject Matter (domain) Experts/Instructional Designers: The domain experts acting as instructional designers are the ones that Serious Games Asia works closely to understand the game narrative in relation to the game scores. The domain experts/instructional designers need to ensure the game data properly reflects the expected outcome of the learners through the game data. This will then be able to provide a better insight into the learning ability of each individual learner.

3. The Trainers: Besides the domain experts, Serious Games Asia needs to work with the trainers to better understand which set of results will aid them in better profiling their learners in terms of the individual weaknesses and strength. Such insights into the performance of individual learners will better enable the trainer to provide personalized guidance.

4. The Learners: At every stage of our game development, we constantly check in with the pool of learners through playtest so that we can gain extensive insights into their behaviour and take-aways from the game. It is through these playtest sessions that we get direct feedback on what is important and useful to be on the dashboard.

5. The Game Development Team: Serious Games Asia’s project managers serves as the bridge between the game development team and the domain experts to ensure that the important actions and outcomes are tracked as assessment points within the games. These assessment points provides the necessary evidence for knowledge, Skills and Attitude of learner.

Game analytics provides the foundation for clear decision making. With the evidence, organisations could decide on specific interventions that allows them to increase productivity and save on resources. We strive to continually improve on our analytic tools and our dashboards to expand its base functionality to make them just as fun and effective to use as our games.